Privacy policy

Last updated: March 1. 2026

This Privacy Policy describes how My House My Home (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.myhousemyhome.eu (the “Site”), or otherwise interact with us (collectively, the “Services”).

Please read this privacy policy carefully.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the website and revise the "Last Updated" date.

How we collect and use your personal data

To provide and improve our Services, we collect personal information from various sources, as described below. We may use your information to communicate with you, process orders, comply with legal obligations, enforce our Terms of Service, and protect our users and our business.

What personal data we collect

Information you provide directly:

• Contact information (name, address, phone number, and email address).
• Order information (billing/shipping addresses, payment confirmation).
• Account information (username, password, security information).
• Communication with customer service.

Automatically collected information:
We automatically collect certain information about your use of our site through cookies and similar technologies (device, browser, IP address, and usage analytics).

Informatie van derden:
Wij kunnen informatie ontvangen van leveranciers, dienstverleners of sociale-mediaplatforms die ons helpen bij het exploiteren van de Site en Diensten.

How we use your personal data

• To process orders and deliver products or services.
• To send account-, order-, or policy-related communications.
• To provide customer service and support.
• For marketing and advertising purposes (where legally permitted).
• For fraud detection and security purposes.
• To comply with legal and regulatory requirements.

Cookies

We use cookies and similar tracking technologies to improve user experience, perform analytics, and personalize content. You can manage cookies through your browser settings, but disabling them may impact functionality.

How we share personal data

We may share personal data with:

• Service providers and suppliers who perform work on our behalf.
• Business and marketing partners.
• Affiliates within our corporate group.
• Government agencies or regulators when legally required.

We do not sell or share sensitive personal data without your consent.

Third party websites and links

Our site may contain links to third-party websites that are not operated by us. We are not responsible for their content, policies, or practices. Please consult their privacy policies before providing any personal information.

Children's data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has shared information with us, please contact us to request its removal.

Security and retention period of your data

We take security measures to protect your data, but we cannot guarantee complete security. We retain data for as long as necessary to comply with legal, contractual, or operational obligations.

Your rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Request data portability.
• Limit or object to processing.
• Withdraw your consent.
• File a complaint with a data protection supervisory authority.

To exercise your rights, you can contact us at cs@myhousemyhome.eu. We may ask you to verify your identity before processing your request.

International users

Your personal data may be transferred, stored, and processed outside the country where you reside, in accordance with applicable data protection laws.

Contact details

Store name: My House My Home
Address: Dreefweg 7A, 2321 Meer België
E-mail: cs@myhousemyhome.eu
Telephone: +32 332 03 60 (Bellen of Whatsapp)
Customer service opening hours: Monday–Friday, 09:00–17:00 (CET +1)
Response time: We aim to respond within 2 working days.